Survey

Customer Satisfaction Survey

Please let us know what you think of our service. All Completed surveys become entries into a monthly drawing for up to a $100 gift certificate. (Please base your answers on only this purchase)

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Please fill out this survey for a chance to win a $100, $75 or $50 Gift Certificate - three lucky winners drawn every month!
Please note: Our promise to you is that no information listed on this survey will be given to third parties or used outside of J&J Materials Corp. We will only use the information given to serve you better.

Fields marked with an asterisk * are required.
 
*Name:
*Address 1:
Address 2:
*City:
*State:
*Zip Code: -
*E-mail Address:
*Phone Number: ()- x
Fax Number: ()-
*1. Have you ever seen any of our advertising?
yes no maybe
2. Do you recall where you might have seen a J&J advertising message? (Check all that apply)
Providence Journal East Bay Newspaper
Cape Cod Times Sun Chronicle
Falmouth Enterprise Billboards/Outdoor
Newport Daily News Rehoboth Reporter
 
3. If you watch the news on TV:
What time? :00AMPM
Channel?
*4. By which radio station can we best communicate with you?
*5. By which newspaper or magazine can we best communicate with you?
*6. Have you purchased anything from J&J before?
yes no
*7. Have you ever visited a J&J location before?
yes no
 
If you answered yes to either questions #6 or #7, please tell us about your experience by answering questions 8-15. The ratings are as follows:
5 is Excellent, 3 is Average, 1 is Poor.
 
 
5 4 3 2 1
8. Was our store clean, neat and attractive?
9. Were our displays helpful to you?
10. Was our staff courteous and quick to assist you?
11. Was our staff knowledgeable and helpful?
12. Was delivery on time and as you directed?
13. Was there a product or service we could not provide?
yes no
14. Would you recommend us to a friend?
yes no
15. Would you consider yourself a frequent customer?
yes no
 
*16. Which products are you looking at today?
*17. Are most of your projects do-it-yourself, or done by a contractor?
Comments:
 
Optional section: The following questions help us with our marketing research and are completely confidential. You do not have to fill out this section in order to enter the draw.
 
What is your approximate age?
What is your job / profession?
What is your yearly household income?
What are your hobbies and interests?
What is your marital status?
Single Married
What is your household size (number of children)?
What are your children's ages?
 
 
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